Here is the quick way:
- Prepare your questions in a word processor you know well.
- Add tags such as multichoice, essay, shortanswer, truefalse, description, cloze to indicate the type of question you have prepared (I type the tag once at the top of each group)
Source: I use Method 2
this one uses the Aiken format eresource.npc.edu (note the absence of numbering, the Uppercase choices and the word ANSWER: in uppercase. Use the ENTER key at the end of each paragraph, and EMPTY PARAGRAPH separates the questions)
What is the correct answer to this question?
A. Is it this one?
B. Maybe this answer?
C. Possibly this one?
D. Must be this one!
ANSWER: D
- This one works I have converted 40 Multichoice questions in one shot: http://vletools.com/questions/quiz
Note ; Use the ENTER key at the end of each paragraph, and EMPTY PARAGRAPH separates the questions. Other keys will block the parser...
Convert the document to plain TXT format.
-Method 1: Save the page in TXT format.
-Method 2: A quick way to convert a word document to TXT is to copy the whole document (CTRL+A; CTRL+C) then paste the page into Notepad. This strips the page of any hidden codes. - Copy the whole stack of questions and PASTE them to Moodle XML Converter (locate the Paste here box)
- Press Preview to check them over
- Press Download to save them in XML format
- Go to Moodle Question Import and choose the XML format to upload.
This video shows import GIFT format (I don't like this format, but the video is well done)
More on Import in Moodle.
Sample TXT questions for conversion to XML and upload to Moodle 2.11 (same source as above)
multichoice
1. When must a Post Implementation Review take place?
A. after every Change
B. at the request of the person who submitted the Change request
C. in case of emergency changes
D. if another incident of the same type occurs again after a Change has been made
Answer: A
feedback: Correct! The PIR must be a part of every change process.
2. When an organization decides to control the flow of incident information within the IT organization, which ITIL process would it be putting in place?
A) Availability Management
B) Change Management
C) Incident Management
D) Problem Management
Answer: C
feed.1. Incorrect!
feed.2. Another try!
feed.3. Correct!
essay
3. Which activity is not the responsibility of IT Service Continuity Management?
feed. write something
shortanswer
4. According to the Deming quality circle a number of steps must be performed repeatedly in order to ensure good performance. Specify the correct sequence for these steps.
A. Act
B. Check
C. Do
D. Plan
Answer: DCBA
truefalse
5. Infrastructure Monitoring will provide support teams with alerts directly allowing for faster resolution. Such alerts do not need to be recorded in the Incident Management tool as there is little added value in this. Typically the incident will be resolved automatically before the customer recognises it.
Answer: False
feedback: False, it is good practice to automatically record the alert in the Incident Management tool and assign this directly to the support team concerned.
description
6. A Service Desk brings many benefits to an organization. Key to these is increased customer satisfaction & perception. Customers benefit from a single point of contact which prevents the need to chase organization teams for updates or resolutions etc. A service desk will be able to produce more accurate information for management, and ensure that support resources are more productively used. Successful implementation of changes is not a benefit determined by the Service Desk function.
cloze
7. Infrastructure {1:MULTICHOICE:=Monitoring~Controlling~Service} will provide support teams with alerts directly allowing for faster resolution. Such alerts do not need to be recorded in the Incident Management tool as there is little added value in this {1:MULTICHOICE:=true~false}. Typically the incident will be resolved automatically before the customer recognizes it.
numerical
8. How many days are there in May? Give answer only with number
Answer: 31
1. When must a Post Implementation Review take place?
A. after every Change
B. at the request of the person who submitted the Change request
C. in case of emergency changes
D. if another incident of the same type occurs again after a Change has been made
Answer: A
feedback: Correct! The PIR must be a part of every change process.
2. When an organization decides to control the flow of incident information within the IT organization, which ITIL process would it be putting in place?
A) Availability Management
B) Change Management
C) Incident Management
D) Problem Management
Answer: C
feed.1. Incorrect!
feed.2. Another try!
feed.3. Correct!
essay
3. Which activity is not the responsibility of IT Service Continuity Management?
feed. write something
shortanswer
4. According to the Deming quality circle a number of steps must be performed repeatedly in order to ensure good performance. Specify the correct sequence for these steps.
A. Act
B. Check
C. Do
D. Plan
Answer: DCBA
truefalse
5. Infrastructure Monitoring will provide support teams with alerts directly allowing for faster resolution. Such alerts do not need to be recorded in the Incident Management tool as there is little added value in this. Typically the incident will be resolved automatically before the customer recognises it.
Answer: False
feedback: False, it is good practice to automatically record the alert in the Incident Management tool and assign this directly to the support team concerned.
description
6. A Service Desk brings many benefits to an organization. Key to these is increased customer satisfaction & perception. Customers benefit from a single point of contact which prevents the need to chase organization teams for updates or resolutions etc. A service desk will be able to produce more accurate information for management, and ensure that support resources are more productively used. Successful implementation of changes is not a benefit determined by the Service Desk function.
cloze
7. Infrastructure {1:MULTICHOICE:=Monitoring~Controlling~Service} will provide support teams with alerts directly allowing for faster resolution. Such alerts do not need to be recorded in the Incident Management tool as there is little added value in this {1:MULTICHOICE:=true~false}. Typically the incident will be resolved automatically before the customer recognizes it.
numerical
8. How many days are there in May? Give answer only with number
Answer: 31
