IT has its own bridges to nowhere and $600,000 toilet seats. Sure, the government is inefficient, but IT is too. Mirchandani points out that:
- You can buy a terabyte of storage for less than $100 in a one-time payment. Enterprises are paying $100 or more per gigabyte over a three-year useful life. In other words, the enterprise pays 1,000 more for storage than the consumer.
- Support and maintenance calls to a software vendor are so infrequent that they add up to $10,000 per call.
- And don’t get us started on things like printer ink and consultant travel time.
Add it up and IT is a mess. And chances are your IT organization is a disaster too. The big questions: What are you going to do about it? Where do we even start?
