7413 - Taxi and Limousine Drivers and Chauffeurs
Analytical text
Type of work
Taxi and limousine drivers drive automobiles and limousines to transport passengers. Chauffeurs drive automobiles and limousines to transport personnel and visitors of businesses, government or other organizations or members of private households.
For the full and official description of this occupation according to the National Occupational Classification, visit the NOC site at:
http://www5.hrsdc.gc.ca/NOC/English/NOC/2006/QuickSearch.aspx?val65=7413
Course content:
Comprehensive Coverage of Material You Need to Know
- Eleven critical parts of the Chauffeur Uniform: What you need at a minimum. What you should never, ever wear as your uniform.
- Power of a Positive Appearance: How to look, feel and act like a world class Chauffeur.
- Tools of the Trade: Fifteen items every Chauffeur must have at all times. Without these, you may as well stay home.
- Client Care Kit: Your secret weapon as a Professional Chauffeur. These are inexpensive items you can bring along that will guarantee huge tips when necessity calls.
- Etiquette: What to say to a Client and how to say it. Topics to avoid under any circumstances. How to handle everyday situations with grace and professionalism.
- Driving Techniques: While traffic laws vary from state to state, there are some Standard Rules when driving limousines. Knowing these tips could save the company you work for thousands of dollars in expensive repairs. What to do in case of an accident.
- Care and Feeding of Limousines: How to handle Energy Management. The importance of Maintenance Reports. Special features limousines have that even most experienced drivers don't know about.
- How to do a basic service: All important rules, time saving tips that will empower you to deliver exceptional service each time.
- How to Prepare for a Service: Abraham Lincoln said, "If I had 12 hours to cut down a tree, I'd spend 11 of it sharpening my axe." Great preparation is critical. If you skip this step, you will probably be dealing with complaints.
- Importance of a Team attitude in the Limousine industry.
- Client Psychology - Anticipating their Needs and Desires. Happy customers mean repeat business and better tips.
- Tips and Gratuities: How and why clients tip and what you can do to maximize your tip and keep your customers returning.
- ChauffeurSchool.com - World Class Chauffeur Training Certification Program
- Chauffeur Training Program
Earnings and Benefits
Earnings of chauffeurs vary in a wide range. According to the U.S. Bureau of Labor Statistics, the median hourly wage for salaried chauffeurs, including tips, was $9.41 per hour in 2004. Those who work full time can make between $25,000 and $54,000 per year. While some limousine companies pay chauffeurs an hourly rate, other companies pay commissions that are 20 to 25 percent of the fare, with the chauffeurs receiving an additional 15 to 20 percent in tips. Chauffeurs employed by government agencies and business firms usually receive benefits that include uniforms, paid holidays and vacations, health insurance, and pension plans. Benefits for chauffeurs in private households vary widely. Many employers provide free room and board. Self-employed chauffeurs must provide their own benefits.
Read more: Chauffeur Job Description, Career as a Chauffeur, Salary, Employment - Definition and Nature of the Work, Education and Training Requirements, Getting the Job http://careers.stateuniversity.com/pages/302/Chauffeur.html#ixzz1Vwx7BaYC
