The 10 worst ways to communicate with end users read all about it...
1: Inappropriate nonverbal communication2: Showing off3: Losing patience4: Being dismissive5: Failure to inform6: Lack of documentation7: Lying8: Giving too much information9: Not providing training10: Failing to listen
The 10 worst ways to communicate with end users | TechRepublic: To be a successful support tech, you have to be a skilled communicator. See if you recognize any of these common communication missteps.
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